Terms of service

OVERVIEW
Welcome to Orvexia. Throughout the site, the terms “we”, “us” and “our” refer to Orvexia. Orvexia operates this website and store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein. If you do not agree, you may not access or use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

You agree to provide accurate, complete, and current information for all purchases and account details. You are responsible for maintaining the confidentiality of your account and all activities under it.

SECTION 2 – PRODUCTS AND REPRESENTATION
We strive to display product details as accurately as possible. However, we do not guarantee that product images, colors, or descriptions will perfectly match what you receive due to device settings and manufacturing variations.

All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at our discretion.

SECTION 3 – ORDERS AND ACCEPTANCE
All orders placed through our store are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.

Once an order is confirmed, it may not be possible to cancel or modify it. If changes occur, we will attempt to notify you using the contact information provided.

SECTION 4 – PRICING AND PAYMENT
All prices are listed in the applicable currency and may exclude taxes, shipping, or import duties unless stated otherwise.

You agree that:

  • Your payment information is accurate

  • You are authorized to use the payment method

  • You will pay all charges incurred

SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or external factors.

Risk of loss transfers to you once the product is handed to the shipping carrier.

SECTION 6 – RETURNS AND REFUNDS
All purchases are subject to our Refund Policy. Please review it carefully before making a purchase.

SECTION 7 – INTELLECTUAL PROPERTY
All content on this site—including text, graphics, logos, images, and design—is the property of Orvexia or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

SECTION 8 – THIRD-PARTY SERVICES
We may provide access to third-party tools or links. We are not responsible for the content, accuracy, or practices of these third-party services.

Use them at your own risk.

SECTION 9 – SHOPIFY RELATIONSHIP
Our store is powered by Shopify. However, all transactions are conducted directly with Orvexia.

Shopify is not responsible for any purchases, damages, or disputes arising from your use of our Services.

SECTION 10 – PRIVACY
Your submission of personal information is governed by our Privacy Policy. By using our Services, you agree to the collection and use of information as outlined there.

SECTION 11 – FEEDBACK
Any feedback you provide (reviews, suggestions, ideas) may be used by Orvexia without restriction or compensation.

SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.

SECTION 13 – PROHIBITED USES
You agree not to use the Services for:

  • Any unlawful purpose

  • Violating laws or regulations

  • Infringing intellectual property

  • Distributing harmful or malicious content

We reserve the right to terminate access if these Terms are violated.

SECTION 14 – DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free use of our Services.

SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Orvexia shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Orvexia and its affiliates from any claims arising from your violation of these Terms.

SECTION 17 – TERMINATION
We may terminate or suspend your access to our Services at any time without notice if you violate these Terms.

SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Orvexia operates.

SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
If you have any questions about these Terms, you may contact us at:

Email: support@orvexia.co 
Trade Name: Orvexia